Here are the articles hoteliers have read the most over the past month. It is not driven by algorithms or recency. It reflects the topics that genuinely captured industry attention. If you want a quick pulse on what your peers are focusing on, this is the place to start.
Shout out to everyone who remembers Buy On Google days – checkout inside Google AI is now live. It mirrors the ChatGPT instant checkout experience – products in the conversation now have Buy buttons… | Juozas Kaziukėnas
Shout out to everyone who remembers Buy On Google days – checkout inside Google AI is now live. It mirrors the ChatGPT instant checkout experience – …
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Perfection Isn’t Luxury. Recovery Is. In luxury hospitality, perfection is a myth. The wrong dish will arrive. A room won’t be ready. Something will be missed. What separates good brands from… | Rinku Madan
Perfection Isn’t Luxury. Recovery Is. In luxury hospitality, perfection is a myth. The wrong dish will arrive. A room won’t be ready. Something will …
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Why strategic branding drives independent hotel performance
Reading Time: 4 minutes Andrew Farrow, group director of marketing at UK hotel operator RBH Hospitality Management, explores why strategic positioning and branding are critical for independent…
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#restaurantleadership #hospitality #customerexperience | Bruce Nelson | 17 comments
You Spent $47K on Restaurant Tech Last Year. Your Guests Still Feel Ignored. QR codes at every table. Tablets for ordering. Kiosks at the counter. A …
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Here are the 12 New Year’s resolutions for hoteliers with 50 characters or fewer titles: 1. Ditch Flash Sales for Yield Management 2. Focus on Direct Bookings Over OTAs 3. Respond to Customer… | Larry Mogelonsky, P. Eng. posted on the topic | LinkedIn
New Year’s Resolutions for Hoteliers Attention GMs: How many of these New Year’s resolutions have you already broken? 1. I will try to use fewer …
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How Gen AI is Disrupting Travel Discovery, Planning, and Booking
Generative AI is transforming the travel industry, particularly in travel discovery and research. Transforming Travel Research Gen AI offers superior …
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Stop Letting Vendors Drive Your Tech Problems: A Playbook for Hospitality Operators | Sarah Stahl | 10 comments
If your tech stack feels like a group text where nobody answers the question… you’re not crazy. But you may be a hospitality operator. 😅 Here’s the …
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#businessintelligence #hospitalitytech #ai | Nicolas Horvath
The question you should be asking yourself is not “Which AI should I buy?” The question is “Is our data ready to feed it?”Every hotel group CEO I …
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#iswhere #traveltech #hospitality #ota #digitaltransformation #travel2026 | Kelvin Kong | 19 comments
RE: The Invisible Travel Giant: What exactly is an OTA? 🏨✈️ If you’ve ever booked a hotel on Booking.com, a flight through Expedia, or a boutique …
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AI platforms are eating Booking’s cake. For some time now, it has been clear that some change will come to hotel distribution. AI is going to be disruptive to the current OTA paradigm. But how?… | Martin Soler
AI platforms are eating Booking’s cake. For some time now, it has been clear that some change will come to hotel distribution. AI is going to be …
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#ai #traveltech #distribution #hotelindustry #hedna #futureoftravel | Louis-Hippolyte Bouchayer
AI didn’t disrupt travel. It exposed how broken our distribution really is. Just listened to Traci M. at HEDNA — and honestly, what stood out was not …
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People are straight-up copying our OTA infographic — remixing it, reposting it, sometimes without a single tag or credit. No link back. No mention of 10 Minutes Hotel. Just taking the data and… | 10 Minutes Hotel
People are straight-up copying our OTA infographic — remixing it, reposting it, sometimes without a single tag or credit. No link back. No mention of …
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ChatGPT Ads – live ‘in the coming weeks’ Only on the free / lowest plan – so all of your overly-excited marketing folks will have to downgrade or use a secondary account. OpenAI are pretty clear… | Christian Watts
ChatGPT Ads – live ‘in the coming weeks’Only on the free / lowest plan – so all of your overly-excited marketing folks will have to downgrade or use …
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Kevin King’s Global Impact on Hospitality Tech Celebrated with 2025 Lifetime Achievement Award
For more than three decades, Kevin King has dedicated his career to advancing the hospitality industry, shaping not only the evolution of hotel …
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#hospitality #revenuemanagement #otastrategy #hoteloperations #distributionstrategy #hotelleadership #adr #occupancy #revpar | Suresh Kumar Sharma
📊 OTA Channel Analysis: Booking.com vs Expedia vs Agoda In today’s competitive hospitality landscape, choosing the right OTA strategy is not about …
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Yesterday, we hosted our sold-out Skift Megatrends event in New York City, bringing together leaders from across travel, technology, hospitality, and media to examine the forces reshaping the… | Skift
Yesterday, we hosted our sold-out Skift Megatrends event in New York City, bringing together leaders from across travel, technology, hospitality, and …
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#revenuerocks #digitalstrategy #hospitalitystrategy #revenuemanagement #aiforhotels | Right Revenue
If you’ve ever felt confused (or quietly sceptical) about the noise around ChatGPT, AI search, and the future of hotel bookings, this episode is for …
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Confirmed – > ChatGPT Checkouts to Take 4% Cut of Shopify Merchant Sales Remember, Google and Bing will not take a cut. Advantage Google (again): “Merchants’ products will be available for purchase… | Glenn Gabe
Confirmed -> ChatGPT Checkouts to Take 4% Cut of Shopify Merchant Sales Remember, Google and Bing will not take a cut. Advantage Google (again): …
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Hospitality Careers Stall When You Avoid These Conversations – Melissa Maher
In this episode, Melissa Maher, a former travel and hospitality executive and author of Holding Your Own, unpacks the leadership skills many professionals never get taught on the job. Melissa…
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How I Navigate Conferences Like ALIS – Stuart Greif
Stuart Greif, Chief Strategy and Innovation Officer at Forbes Travel Guide, shares how he approaches industry conferences like ALIS with intention, curiosity, and care. He explains how he…
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#tourism #globaleconomy #traveltrends #hospitality #economicimpact #datainsights #worldmarkets #growth #strategy #geopolitics #sustainability #urbandevelopment #businesstravel #futuretrends… | Alessandro Romei
Tourism is back. Big time. ✈️🌍 $1.74 trillion in global spending, and the usual suspects are still on top. The US leads the race, Europe keeps its …
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#airlineindustry #aviationbusiness #airlinedistribution #gds #ota #traveltechnology #airlinestrategy #commercialaviation #airlineleadership #aviationtrends #travelindustry #ndc #directdistribution… | Wael Mattar | 14 comments
✈️ GDS vs OTA – The Hard Truth Airlines Don’t Like to Say Out Loud Let’s stop pretending this is a technology debate. GDS vs OTA is not about systems …
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#cbre #jll #ai #hospitality #development | Hans Peter B.
Luxury hotels age faster than their balance sheets. Design cycles are now shorter than ownership horizons. What once lasted 15 years feels tired in …
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What I’m Looking For (At ALIS & Beyond) – Josiah Mackenzie
Josiah Mackenzie shares what he’s looking for at the ALIS conference this week — a quick solo episode from the road! A few more resources: If you’re new to Hospitality Daily,…
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#hospitalityleadership #traveldistribution #hotelstrategy #ota #revenuemanagement #boardperspective #hospitalityindustry #traveleconomics #digitaldistribution #hotelowners | Zhivko Ivanov
Notes from Inside Hospitality: OTA Giants vs. Hotel Chain Giants In today’s hospitality economy, power no longer follows asset ownership. It follows …
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ChatGPT for hotels is shaped by search listings, trusted brand citations, and structured schema visibility working together inside the chat experience. • Listings: Search visibility and Local SEO… | Brad Brewer
ChatGPT for hotels is shaped by search listings, trusted brand citations, and structured schema visibility working together inside the chat …
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How Luxury’s Growth Is Reshaping Hospitality – Stuart Greif, Forbes Travel Guide
Stuart Greif, Chief Strategy and Innovation Officer at Forbes Travel Guide, shares how luxury’s rapid growth is reshaping hospitality. Stuart breaks down the data behind luxury’s expansion,…
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Mews secures $300 million in Series D funding
Reading Time: 2 minutes Worldwide: Operating system Mews has raised $300 million in Series D funding led by EQT Growth with new investors Atomico and HarbourVest Partners. The investment…
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The Invisible Revolution: Why AI Is Rewriting the Rules of European Tourism
Reflections from EU Tourism Day 2026 on how artificial intelligence is transforming not just technology, but traveller behaviour itself, and what …
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The A-Z of travel, hospitality and living: trends to watch in 2026
Reading Time: 23 minutes IHM’s editorial team – George Sell, editor-in-chief; Eloise Hanson, editor – hospitality; and Priya Khaira, editor, short-term rentals – offer their insights on the…
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When Hotel Technology Works, You Don’t Notice It
Hotels have spent years chasing the idea of the “smart room.” Tablets on nightstands. Voice assistants. QR codes for everything from room service to the thermostat. The intention is usually…
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Don’t miss our last OPEN Luxury Hour tomorrow! Can service become an art form, or are most luxury brands still treating it like a script? We’re kicking off the year with an extraordinary edition of… | Natalia Jaramillo
Don’t miss our last OPEN Luxury Hour tomorrow! Can service become an art form, or are most luxury brands still treating it like a script? We’re …
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AI in Hospitality: From Thinking to Doing
AI in Hospitality: Reality Check (No Fluff) The week of FITUR 2026, I had the opportunity to attend google´s Travel event in Madrid, Spain. Not as a …
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Growth Is Your Choice: Why Only Some Hotels Will Win in 2026 [ALIS Recap] – Josiah Mackenzie
Josiah Mackenzie recaps his takeaways from ALIS 2026, including why some hotels continue to grow even as industry top-line performance plateaus and costs rise faster than inflation.…
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Ian Schrager Company partners with Highgate to expand PUBLIC
Reading Time: 2 minutes Worldwide: Ian Schrager Company has entered into a joint venture with Highgate to expand the luxury hotel brand PUBLIC globally. Highgate will operate and manage…
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#hotels #virtualtours #sales #marketing | Alan Newton
The hospitality sector faces an interesting paradox. 78% of hotel chains have adopted AI systems (Source: Oracle), but the properties who experience …
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The “Invisible” Hotel Becomes Reality. How Panadvert Uses AI to Overcome the Content Gap Before Opening – Panadvert
All images in this article are AI generated, using prompt engineering and creative direction by Panadvert The Great “Void” in Digital Presence One of …
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Turkish travel association files lawsuit against Expedia, Hotels.com and other platforms
Reading Time: < 1 minute Turkey: The Association of Turkish Travel Agencies (TÜRSAB) has filed a lawsuit seeking an access ban on 10 foreign travel and booking platforms, citing unfair…
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most US hotels will struggle in 2026, but there are bright spots
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The Great Debate: OTAs, AI, and the End of the 10 Blue Links Era | PA Dispatch No. 10
Last week at Skift Megatrends, I did a live, two-minute-clock, buzzer-happy debate with Skift’s Seth Borko and Sarah Kopit on what AI means for travel …
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Why Irreplaceability Is a Competitive Advantage in Hospitality – Sarah Eustis, Main Street Hospitality Group
Sarah Eustis, CEO of Main Street Hospitality, shares how she thinks about growth through the lens of irreplaceability. She explains why historic hotels with emotional and cultural relevance…
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ALIS 2026: Where Hotel Growth Is Hiding in a Flat Market (What Operators Need to Know)
📌 Key Takeaways Expenses are growing 5-10% annually while revenue stagnates, creating math that only operational discipline and differentiation can …
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Introducing: Third Party Coverage Bulk Upload
Kismet is the AI-Native CMS that helps hotels capture guests from AI search like ChatGPT and Google AI. Today I’m going to show you how easy it is …
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Mr. C expands in South Florida with luxury residential project
Reading Time: 2 minutes US: Key International and Wexford Real Estate Investors will expand the Mr. C brand into Boca Raton, South Florida, with a luxury residential project. Mr. C Residences…
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Hospitality company Raines opens boutique hotel in South Carolina
Reading Time: 2 minutes US: Hospitality management, development, and investment company Raines has opened the 59-room Lantern Columbia hotel in South Carolina, part of its Woven portfolio of…
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Gilpin Hotel & Lake House appoints Cooper as general manager
Reading Time: < 1 minute UK: Chris Cooper, former hotel manager of The Grand, York, will serve as general manager of Gilpin Hotel & Lake House, located in the Lake District. Cooper…
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This is very interesting, and I imagine this is a challenge for *all* LLM tracking tools. If every tracked prompt is (potentially?) modified to include “I am based in Germany,” or something similar,… | Lily Ray | 12 comments
This is very interesting, and I imagine this is a challenge for *all* LLM tracking tools. If every tracked prompt is (potentially?) modified to …
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#all #ai #ai #customerfirst #innovation #allaccor | Mehdi Hemici | 14 comments
ALL Accor is now available on ChatGPT – and yes, this one is exciting. This launch isn’t about technology for technology’s sake. It’s about making …
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#hotco2026 #hoteltrends #aihospitalityindustry #2026trends #hoteldevelopment #hotelsolutions | Martina Lazarova, MBA
Fresh notes from HOTCO 2026 Vienna 🏨✍️ ✅ The Agentic Channel is here. Martin Stolfa said it best: “The better the description of the product, the …
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I honestly don’t understand how multi-day tours are expected to work on GetYourGuide … GetYourGuide launched multi-day tour sales with a lot of noise and publicity, but in reality these products… | Andrey Matveev | 13 comments
I honestly don’t understand how multi-day tours are expected to work on GetYourGuide … GetYourGuide launched multi-day tour sales with a lot of …
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